Reports

6 articles in this collection
Written by John Wang, JB, and Samantha Dehart

Staffing Heatmap

Written by Samantha Dehart
Updated over a week ago

Forecasted vs. Actual

Written by Samantha Dehart
Updated over a week ago

Trend Analytics

Written by Samantha Dehart
Updated over a week ago

Schedule Analytics

Written by Samantha Dehart
Updated over a week ago

Understanding the Agent Activity report

Written by JB
Updated over a week ago

Understanding the Agent Performance Report

Written by John Wang
Updated over a week ago