Assembled
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- Get started New to Assembled? Start here!
- Schedule Build, publish and manage agent schedules, time off and schedule requests.
- Forecast and plan Forecast volume, set staffing requirements and plan BPO capacity.
- Monitor and report Track real-time activity and measure staffing, team and agent performance.
- AI agents and Copilot Set up AI agents, workflows, knowledge and Copilot.
- Manage team Add and manage people, roles, permissions and sign-in.
- Configure Set up queues, attributes, agent states, scheduling rules and notifications.
- Integrations Connect your contact platforms, HRIS, calendars and other tools to Assembled.
- Assembled for agents Manage your schedules, requests, and settings.
- About Assembled Learn about our policies, report a problem, or get help from the team.
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