QA integrations are available on our Pro and Enterprise tier. If you are interested in utilizing this integration but need a different tier, please reach out to support@assembled.com.
This guide will help you get connected to Observe.AI. Agents’ evaluation scores will appear on their scorecard.
Requirements
In Observe.AI, you will need to generate an App ID and App Secret that Assembled will use to sync evaluations. You can follow these instructions from Observe.AI to do so.
Connecting to Assembled
- Navigate to Configure > Third-party integrations > Available
- Locate the Observe.AI card, and click "Configure integration"
- Enter the generated credentials from Observe.AI in the form, and click "Connect with Observe.AI"
- Once done, Assembled will begin to sync evaluations from Observe.AI and populate them in the Agent scorecard report.