Plans and permissions:
- Turn on upcoming event notifications: Admin role, or a custom role with Configure third-party integrations set to Can configure third-party integrations
- Get notifications and see upcoming events: Any role
Use upcoming event notifications to help your team switch to their next event on time. With the Assembled Chrome extension installed, team members get a Chrome notification shortly before each event on their schedule starts, and can check their current and next events from the Chrome toolbar at any time.
To turn notifications on, go to Configure > Third-party integrations and find the Assembled Chrome extension card. If your team hasn’t set up the extension yet, see Assembled Chrome extension.
How upcoming event notifications work
- Team members get a notification 5 minutes before each scheduled event starts. It reads Next event starting soon, followed by the event type and its start time.
- The extension checks for schedule changes every minute, so changes in Assembled appear in the extension within a minute. A notification for a changed event can take up to two minutes.
- Each event is notified once.
- Team members must be signed in to Assembled in Chrome to get notifications. If they’re signed out, the extension’s icon shows a red badge as a reminder to sign in.
Turn on upcoming event notifications
This turns notifications on for everyone in your company who has the extension installed.
- Go to Configure > Third-party integrations.
- On the Assembled Chrome extension card, turn on Notify people about upcoming events.
Notifications start for everyone who has the extension installed and is signed in. To turn them off, turn off Notify people about upcoming events.
When notifications are on, Configure > Notifications also shows an Upcoming events card on the Staffing tab, with the timing: 5 minutes before the next event starts.
Important: The toggle on the Upcoming events card turns the whole Assembled Chrome extension integration on or off. Turning it off also stops Zendesk activity tracking and website tracking. To stop only notifications, use Notify people about upcoming events on the extension’s card instead.
See upcoming events in the extension
Team members select the extension’s icon in the Chrome toolbar. The extension shows their Current event and Next event, or No upcoming events, and a View my schedule link that opens their schedule in Assembled.