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Deactivate, delete, and restore people

Plans and permissions:

  • Deactivate, delete, or restore a person: Admin or Manager role, or a custom role with Manage team set to Create, edit, or delete any person or Create, edit, or delete certain people
  • By default, Managers can deactivate, delete, and restore only people with the Manager, Team Lead, Standard, or Basic role.
  • You can’t deactivate or delete yourself.

Use deactivation when someone leaves or stops using Assembled: it removes them from scheduling but keeps their history, and you can restore them later. Use deletion only when you need to remove a person and all of their data for good.

To do either, go to Manage team > People management. For more on the page, see People management.

How deactivating and deleting differ

Deactivate Delete
Can they sign in? No No
Scheduling They’re no longer staffable. Their End date is set to the day you deactivate them, unless it’s already earlier. They’re removed from Assembled.
Historical data, such as past schedules, staffing data, and adherence metrics Kept Permanently deleted
Schedules in templates Unchanged Removed with the person
Can you undo it? Yes, restore them No
Who it’s available for Anyone Staffable people only

If your company uses SCIM provisioning, removing someone in your identity provider deactivates them in Assembled. See SCIM provisioning.

Deactivate a person

  1. Go to Manage team > People management and find the person.
  2. In their row menu, select Deactivate.
  3. Select Deactivate to confirm.

You see a confirmation, and the person no longer appears in the list of active people.

To deactivate several people at once, select the checkbox next to each person, then select Bulk actions > Deactivate.

Delete a person

Important: Deleting a person permanently deletes all of their data, including staffing information, past schedules, and adherence metrics. You can’t undo it. If you might need their history later, deactivate them instead.

  1. Go to Manage team > People management and find the person. To delete someone you’ve already deactivated, change the Status filter to Inactive.
  2. In their row menu, select Delete.
  3. Select Delete person to confirm.

Delete appears only for staffable people. For anyone else, use Deactivate.

Restore a deactivated person

You can restore people you’ve deactivated. Deleted people can’t be restored.

  1. Go to Manage team > People management.

  2. Change the Status filter to Inactive.

    The Status filter on People management with the Inactive option

  3. Find the person, and in their row menu, select Restore.

    The row menu for an inactive person with Restore highlighted

The person moves back to the active list. If they’re staffable and their End date has passed, open Edit person and remove or change the End date so they appear on the Staffing timeline again.

Still have questions?