Assembled Assist

Knowledge management

• Assist: internal vs external knowledge
• Assist Knowledge Management: How does it work?

Security

• How does Assembled Assist handle PII?
• Frequently Asked Questions (FAQs)

Getting started

• Style Guide customization and best practices
• What is Assembled Assist?
• Using the Assembled Assist Zendesk app
• Setting up the Slack app
• Automations: Resolution paths
• Automations: Backlog management

Integrations

• Integrating Assist with Zendesk
• Integrating with Guru
• Integrating with Google Drive
• Integrating with Notion

Reports

• Assembled Metrics: Understanding CSAT
• Evaluations