Are Assembled's products accessible?

We’re building products for world-class customer support teams — so we want to offer a world-class experience for all our customers. Check out this article to learn about our commitment to building accessible products and experiences.

In this article:

• What is Assembled’s commitment to accessibility?
• Are Assembled’s products accessible?
• I need to report an accessibility issue — what should I do?

What is Assembled’s commitment to accessibility?

We design and build our products with inclusivity in mind, and we strive to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard throughout our products and services. Whenever possible, we work to exceed this standard.

Accessibility is an ongoing effort — and we know we always have room to improve further. We regularly evaluate our software to identify and remove barriers that may prevent anyone from using our tools effectively.

Are Assembled’s products accessible?

We design our experiences to be accessible, customizable, and responsive to your browser and system requirements.

• You can increase your font size or zoom level within your browser settings.
• If you’d like to adjust the contrast of your display, change color filtering, add focus indicators, or reduce motion, you can make all these changes within your device’s system settings.
• We offer light and dark color themes. Change the theme by opening the Configure menu, selecting My settings, and visiting the Profile tab. You can also choose the System theme setting to match your operating system. These themes can be customized further by changing display settings like contrast or color filtering on your device.
• Our interface and data are keyboard navigable. You can also use our keyboard shortcuts for common interactions.
• We make every effort to ensure that all information is available to screen reader users. If you have any issues accessing Assembled with a screen reader or other assistive technology, please let us know.

I need to report an accessibility issue — what should I do?

We’re always looking for ways to improve our products for all users. Your feedback is welcome and appreciated!

Please let us know if you encounter a problem or have access needs that we aren’t currently supporting. To get help:

1. Contact us by email.
2. Include the word Accessibility in your subject line so we can make sure your feedback is captured correctly.
3. Include technical details about your browser and any assistive technology you're using.
4. We’ll review your message and respond as soon as we can. We try to work directly with our customers to make sure our improvements are working correctly.