Plans and permissions:
- Use the mobile view: Any role
- You need a schedule in Assembled: your account must be set up for scheduling.
- Which requests you can make depends on your role and on what your company has turned on.
Use the mobile view to check your schedule and handle your requests from your phone, wherever you are. It’s a version of Assembled made for small screens, with your schedule, requests, and scores, and without the pages you don’t need on the go.
To open it, see Open the mobile view.
Navigating the mobile view
| Item | What it’s for |
|---|---|
| Home | Shows your Current event, Next event, and Pending requests, and any Available voluntary time you can claim. Select Submit new request to make a request, or View all requests to see your requests. |
| Schedule | Your schedule. Choose Day or Week. |
| Requests | The requests you’ve made and their status. |
| Scores | Your scores for the week, such as Productive adherence, Hours worked, Average handle time, and Average CSAT score. Appears if your role can view your scorecard. |
| Settings | The gear icon at the top right. Shows your Personal information, where you can select Change password, and your Time settings: Time zone and Date format. |
| Use default view | The icon at the top right, next to Settings. Switches to the full version of Assembled. |
How the mobile view works
The mobile view shows the same schedule and requests as the full version of Assembled, and updates automatically when your schedule changes. Check Schedule for your full day or week, or keep an eye on Home to see what’s next.
The mobile view follows your color scheme, so it’s dark if you use Dark or your device is set to dark mode with Use system setting.
Open the mobile view
- On your phone, open your web browser, such as Chrome, Safari, or Firefox.
- Go to
app.assembledhq.comand sign in the way you usually do. - If Assembled opens the full view instead, go to My Assembled, and select Agent experience at the bottom of the page. If My Assembled opens a menu, select My schedule first.
The mobile view works best on a phone, but you can open it on a computer the same way, with Agent experience.
Make a request
- On Home, select Submit new request.
- Under What do you need?, choose Time off, Schedule change, Shift swap, Voluntary time off, or Extra work. You see only the requests your company uses and your role allows.
- Fill in the details, review the request, and submit it.
You can follow your requests under Requests. To change or cancel a request, open it there. For how each request works, see Request time off, Request schedule changes, Request a shift swap, and Extra work and voluntary time off slots.
Switch back to the full view
Select Use default view at the top right of the screen. You can switch between the views at any time.
Questions? Check with your admin or team lead.