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Assembled
Reports
Reports
Details about Assembled's reports
Performance reporting
Clock-in/Clock-out metrics: Schedule adherence
Agent states export
Understanding the Agent Scorecard
Understanding the Team Performance report
Staffing reporting
Understanding advanced capacity splitting
Understanding the Schedule analytics report
Understanding the Staffing Heatmap report
Realtime reporting
Understanding Realtime analysis
Understanding Realtime overview
Volume reporting
Understanding the Forecast Management page
Understanding the Forecasted vs. actual report
Understanding the Trend Analytics report
Metrics in Assembled
Occupancy in Assembled
List of metrics and definitions