The Google Calendar ➡ Assembled integration allows you to sync events from Google Calendar into Assembled. Events will appear on agents' schedules without needing to create them yourself.
Setting up the Google Calendar → Assembled integration
To get started, please reach out to firstname.lastname@example.org. There is a bit of backend magic ✨ required before you can take advantage of this functionality.
After the Google Calendar → Assembled integration is enabled, we will provide you with a new team calendar. This special email will be structured as email@example.com.
Once your special email is set up, head over to Teamwide Integrations, and expand Edit event mappings under Google Calendar → Assembled.
Click Add event mapping and add in the event mappings that work for your team.
Note: If the title of your Google Calendar event does not match any of your teamwide event mappings, the default event mapping will be applied. For more information about setting up Google Calendar keyword mappings, please see this article.
How to sync events from Google Calendar → Assembled:
Start by creating a meeting within Google Calendar.
- Assembled will check the list of guests on the event so you'll need to:
- Make sure the Assembled provided email is added as a guest to the event.
- Make sure the agent's email is added as a guest to the event.
- The agent's email must match the email in Assembled for the event to sync over properly.
After you finish creating the event, this meeting will populate into Assembled. The syncing process should take a few minutes. If you're not seeing the event populate in your Assembled calendar, refresh the page.
A few things to note:
Events that sync from Google Calendar → Assembled will be read only events. That is, any event changes or edits will need to be done within Google Calendar.
We're unable to map Google Calendar → Assembled if you're using a Google Group. Though we'd love to hear from you at firstname.lastname@example.org if this is of interest!
- In order to sync events from an alias, you'll need to give the Assembled calendar permission to access that alias.
Recurring events will sync into Assembled for up to a year; after a year the invite will need to be recreated.